Customer Service Assistant

About Us

We create physical marketing systems that move from idea to street, venue, retail floor and event space.

Job Summary

We are seeking a friendly and motivated Customer Service Assistant to support customers, answer questions, and provide professional assistance throughout the customer experience. This entry-level opportunity is ideal for someone who enjoys helping people, communicating clearly, and developing strong customer service and relationship-building skills in a team-oriented environment.

Responsibilities

• Listen carefully to customer needs and provide helpful information.
• Identify customer needs and recommend appropriate solutions.
• Assist with routine customer questions and concerns.
• Support customer follow-ups and relationship-building activities.
• Communicate product and service information clearly and accurately.
• Assist with promotional and customer outreach activities.
• Maintain organized records of customer interactions and follow-ups.
• Communicate customer feedback and questions to appropriate team members.
• Collaborate with colleagues to achieve customer service goals.
• Help create a positive and welcoming customer experience.
• Participate in ongoing training and professional development.

High school diploma or equivalent required.

Strong communication and interpersonal skills.

Friendly, professional, and customer-focused attitude.

• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Good organizational and multitasking skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous customer service, sales, retail, hospitality, or office experience is a plus but not required.